Iron Tree Business Solutions (“Iron Tree,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we may collect when you visit our website, contact us, request information about our services, use our online chat, call us, send us text messages (SMS), or engage our services, as well as how we use, disclose, and protect that information.
This Privacy Policy applies to www.irontreebs.com and communications related to Iron Tree services.
1. Information We May Collect
We may collect information that you provide directly to us, including:
- Name and contact information, such as your email address and telephone number.
- Business name and business-related information.
- Information submitted through contact forms.
- Information provided through chat, email, telephone calls, or SMS.
- Information related to the services you request.
- Business, financial, accounting, or tax-related information or documents that may be necessary to provide certain services.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, date and time of access, and other technical information used to maintain the security, functionality, and performance of our website.
We seek to collect only the information reasonably necessary to provide our services and operate our business.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests.
- Provide consultations and requested services.
- Communicate with you regarding your account, inquiry, or services.
- Send confirmations, reminders, and service-related updates.
- Provide customer support.
- Administer business relationships.
- Comply with legal, regulatory, accounting, and tax obligations.
- Prevent fraud, abuse, and security incidents.
- Maintain, secure, and improve our website and systems.
- Send text messages when you have provided appropriate consent or when otherwise permitted by applicable law.
We do not use personal information for purposes materially incompatible with the purposes for which it was collected without obtaining appropriate authorization when required.
3. Text Messages (SMS)
If you provide your telephone number and consent to receive text messages, Iron Tree may send you SMS messages related to your inquiry, customer support, appointments, consultations, service updates, or other communications related to our business relationship with you.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided at the end of this Privacy Policy.
Consent to receive SMS messages is not a condition of purchasing or obtaining our services.
SMS and Mobile Information Privacy
Iron Tree does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes.
We may disclose limited SMS-related information only to service providers that are necessary to deliver the specific messaging services associated with our communications, such as messaging platform providers, telecommunications carriers, and other vendors involved in delivering text messages. These providers may use the information only as necessary to provide those services.
4. When We May Share Information
Iron Tree does not sell your personal information.
We may disclose personal information to service providers that assist us with website hosting, email services, communications systems, technology support, data storage, messaging services, security, and other business operations.
We may also share information with professionals or service providers when necessary to perform services you have requested and when an appropriate legal or contractual basis exists.
We may disclose information when required by applicable law, court order, subpoena, governmental request, or other legal obligation, or when reasonably necessary to protect our rights, our customers, our business, or to prevent fraud, abuse, security incidents, or unlawful activity.
SMS opt-in and consent information remains subject to the additional restrictions described above and will not be shared for third-party marketing purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, user preferences, and, when applicable, website analytics and performance.
Depending on the tools enabled on our website, these technologies may collect information such as IP address, browser type, device information, pages visited, and approximate duration of visits.
You may configure your browser to block or delete certain cookies. Some website features may not function properly if essential cookies are disabled.
6. Online Chat and Communications
When you use the chat feature on our website, we may collect information such as your name, email address, and the content of your conversation for the purpose of responding to your inquiry and providing customer support.
We may use technology service providers to operate these communications. Information is processed only to the extent reasonably necessary to provide and administer the service.
By voluntarily submitting information through our chat, you authorize us to process the information necessary to respond to your inquiry, subject to this Privacy Policy.
7. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, misuse, or destruction.
However, no method of transmission over the Internet or electronic storage system can guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business and accounting records, comply with legal and regulatory obligations, resolve disputes, prevent fraud or abuse, and enforce our agreements and policies.
Specific retention periods may vary depending on the type of information involved and applicable legal requirements.
9. Your Rights and Choices
Depending on where you reside and the laws applicable to you, you may have certain rights regarding your personal information. These rights may include requesting access to certain information we maintain about you, correction of inaccurate information, deletion of certain information, information regarding how your data is used or disclosed, or withdrawal of certain forms of consent.
To submit a privacy-related request, please contact us using the information provided at the end of this Privacy Policy. We may need to verify your identity before processing certain requests.
10. Email and SMS Communications
You may opt out of certain promotional email communications by using the unsubscribe instructions provided in those messages.
To stop receiving SMS messages, reply STOP.
Even after opting out of promotional communications, we may continue to send transactional, administrative, or service-related communications when necessary to administer an existing business relationship or comply with legal obligations.
11. Children's Privacy
Our services are primarily intended for businesses and adults and are not designed to intentionally collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under the age of 13 without legally required authorization, we will take reasonable steps to delete that information.
12. Third-Party Links
Our website may contain links to websites or services operated by third parties. We do not control the privacy practices of those third parties and encourage you to review their respective privacy policies before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date shown at the beginning of this Privacy Policy. Changes will become effective when posted on our website unless applicable law requires a different procedure.
14. Contact Us
If you have questions about this Privacy Policy or about how Iron Tree handles personal information, please contact us:
Iron Tree Business Solutions
Email: info@irontreebs.com
Phone: +1 (225) 406-7315
Website: www.irontreebs.com